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Getting help should feel normal.

Some things are easier to keep private, even when you know you want something to change.

Normal makes getting help straightforward and discreet.

The drink you said would be your last.
And the three that followed.

The tab you opened again.
The hour you did not mean to lose.

Another month. Another negative test.
And not knowing who to ask.

That's why we started Normal.

Private, online healthcare for the things that can be hard to talk about.

Where would you like some help?

Choose the area you want help with, and see how Normal can support you.

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We built Normal around what can make getting help difficult.

Be honest about what's going on.

Tell us what is actually happening, without worrying about an awkward conversation or being judged.

Keep it private.

Your assessment and care stay between you and your clinical team, with discreet delivery and billing.

Know a clinician is making the call.

Every assessment is reviewed by a UK-registered clinician. Treatment is only recommended when it is clinically appropriate.

Decide without pressure.

Understand your options first, then decide whether you want to take things further.

Getting started is simple.

  1. Free assessment

    Private questions about your habits, and an impact score showing where you stand.

  2. Clinician review

    A UK-registered clinician reviews your assessment and decides whether treatment is suitable.

  3. Discreet delivery

    Treatment arrives in plain packaging, with nothing on your statement that gives it away.

  4. Ongoing support

    Your clinician stays with you, and Norm is always there, so you are not doing this on your own.

The people behind your care.

Normal works with registered healthcare professionals to review our clinical approach and provide appropriate treatment and pharmacy services.

  • Dr Subhankar Panigrahi Clinical reviewer Dr Subhankar Panigrahi, MBBS Psychiatrist
  • Dispensing pharmacy Smartway Pharma Limited 10 Lyon Road, London SW19 2RL. Company no. 08252650. Registered with the General Pharmaceutical Council Reg. 9010774

Prescribing decisions are made by UK-registered clinicians. Treatment is not suitable for everyone. Where a medicine is prescribed, it may be used off-label at the clinician's discretion. Like all prescription treatment, it can cause side effects, and your clinician will talk you through them before anything is prescribed.

Better health starts here.

Personalised treatment, reviewed by UK clinicians and delivered discreetly to your door.

Start your free assessment
  • Free to start
  • Takes a few minutes
  • No commitment
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Private, clinician-led UK care.

Start your free assessment
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